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Helping you to build your own custom identity solution

Explore our Products

Start today

Our Mission

About us

Our Believe

We believe understanding customer behavior and making it actionable is a key business differentiator

The Challenge

Many companies still struggle to extract insights and leverage AI capabilities without a solid data foundation

Our Goal

Helping you to build the data foundation that your organization needs to connect closer with your customers

Our Approach

Helping you to connect your CRM Data and our Customers Online Interactions across device types

Our USP

Helping you to do the job yourself and save expensive license fees of CDPs

Our Experience

Several years of experience that we have spent implementing and refining the solution across industries
Learn more

Quick & Simple

What you need

The more pre-requisites are already available in your organization the better. But don’t worry. We can help you with everything. 

Ideally you have:

1. A list of Business Ideas & Use Cases Check our Blog
2. A Data Warehouse or Data Lake
3. Consolidated Web Analytics Data Learn more
4. A robust Consent Management Setup Learn More
5. A CRM System for Customer Records Learn More
6. Logging of Authentication Signals Learn More
7. An understanding of SQL & Python
8. An understanding of Airflow or Dataform
Learn more
Desktop

Microsoft Surface

Joanne uses this Device at work

Smartphone

Apple iPhone 15

Joanne uses this device daily especially for Social Media

Smart TV

Sony Bravia

Joanne likes to watch TV in the evening while doing other things

Tablet

iPad Pro 3

Joanne uses her tablet especially when traveling

Laptop

HP Elitebook

Joanne has a private Laptop that she uses at home

Google Analytics 4 is an advanced web and app analytics platform that provides insights into user behavior and engagement across digital properties
SQL (Structured Query Language) is a standardized programming language used for managing and manipulating relational databases
BigQuery is a serverless, highly scalable data warehouse offered by Google Cloud that enables super-fast SQL queries and interactive analysis of large datasets
Google Dataform is a collaborative data modeling tool that helps teams manage and transform data in BigQuery efficiently
Apache Airflow is an open-source platform for orchestrating, scheduling, and monitoring complex workflows, allowing users to automate tasks
Looker Studio is a data visualization and reporting tool that allows users to create interactive dashboards and explore data from various sources in real-time

Tools & Services

How it works

The tools that we are offering are SQL based and tool agnostic. This means that you will be able to deploy the SQL statements where you need them, at your Cloud Data Provider or at your On Premise Infrastructure. The statements are currently optimized to work with Big Data in Google Cloud BigQuery. The free package includes demo data for the profile of Joanne which is based on standard CRM Identifiers aswell as commonly used Cookie Identifiers with Google Analytics 4. Reporting is built with Looker Studio that connects to tables generated in Google Cloud BigQuery. 

Learn more

Create lists of
Input Edges

An edge represents the connection between two different IDs of different types. They can be based on cookie signals, CRM data, payment data, etc. They can be deterministic or probabilistic
Learn more

Clean Input Data

The list of Input Edges might need to be transformed to make sure data is consistent and the naming of ID types is streamlined. Data records that do not satisfy defined requirements might need to be removed before the modelling starts.
Learn more

Create an
ID Dictionary

The ID Dictionary retrieves data of the list of input edges and defines a numeric value for each unique ID value that will be computed. The ID Dictionary helps with Integer Encoding of the String Values in the List of Edges.
Learn more

Create the
Edges Main Tables

The edges main table holds the integer encoded list of input edges and is the source table for the graph modelling algorithm. Multiple edges main tables might be relevant depending on your data structure.
Learn more

Anomaly Detection

Our solution helps to connect user specific identifiers to the profile of a person. To make sure that no IDs that represent a group of individuals are used in the Data Modelling process, our Anomaly Detection helps to find suspicious IDs and excludes them.
Learn more

Complex
Deduplication

This represents the mechanism that connects the edges with each other and forms a unique profile. The process runs in iterations and joins the edges until no more edge can be found that can be found that could be merged.
Learn more

ID Graph
Results

After the complex deduplication the Integer Encoded Edges are converted to Value based Edges. The results are saved as a flat for faster querying and also as a nested table for better readability.
Learn more

Edges Main Table & Complex Deduplication

The Data Transformation

The Edges Main Table loads the integer encoded edges that will be used in the graph modelling process. Feel free to use the buttons to see step by step how the core functionalities of our solution work.  

Step 1 Add Group ID: A preliminary unique Group ID is set for each Edge ID
Step 2 Add # of Edges per ID: The number of Edges per ID are counted as a preparation for the Anomaly Detection
Step 3 Detect Anomalies: A Z-Score is calculated based on the distribution of the number of edges per ID. Edges are marked as "Normal" or as "Outlier" 
Step 4 Complex Deduplication: The complex deduplication joins edges iteratively to the smallest available group ID until no more edge can be joined to a new group
Add Group ID
Add # of Edges
Detect Anomalies
Merge Iteration #1
Merge Iteration #2
Reset Environment
timestamp           int 1int 2edge idgroup id# of edgesedge source    countryz score            anomaly
2024-06-22T11:44:2141433838474483911267041Online RegistrationUS
2024-06-22T11:44:214120-8662941687709176414Online RegistrationUS
2024-09-30T08:35:0019418442466952663002838Offline RegistrationUS
2024-09-30T08:35:002041-8662941687709176414Offline RegistrationUS
2024-09-30T08:35:0041198442466952663002838Offline RegistrationUS
2024-10-31T10:05:3443413838474483911267041Progressive ProfilingUS
2024-11-01T09:35:211915153311434518392276Progressive ProfilingUS
2024-12-20T08:21:30203-1587548660121875313Progressive ProfilingUS
insertion_time  iupdatesstart timestamp
INT 1 Integer-encoded left ID of the Edge
INT 2 Integer-encoded right ID of the Edge
EDGE ID Encoded version of INT 1 & INT 2
Group ID Unique ID for the record of IDs merged
# OF EDGES Count of Edges per ID
Z Score Measures how far data is off the mean
ANOMALY Marks Outliers with Z-Score > 2
I Logs the iteration number of the procedure
Updates Sets the number of group id updates

Check out our free starter pack

USER INTERFACES

The Customer Profile

The Customer Profile View helps you to look up the IDs, Devices, Consent Status and Activity Stream of an individual person. Those interactions can include all types of events that are relevant to track for a business incl. online product interactions, customer service request, online ad impressions, offline & online product purchases, etc. The report can be further filtered to just analyze the activity of a specific device owned by the customer. 

View Report
Identifiers

All unique identifiers that were assigned to the profile

Consent Status

Consolidates different Consent Types tracked across different Channels

Activity Stream

Lists all events that are tracked across different customer touchpoints

Devices

Lists all devices that are connected to the profile

Connection Strength

Shows the connection strength between the profile and the device

Reporting Flow

The reporting flow analysis data trends per table and per processing step and saves the data for the Looker Report.

Graph Modelling

The Graph Modelling Flow merges data from source tables into the input tables for the modelling and executes the steps until the final User ID Graph is created.

Data Management

The Orchestration

The deployment of an orchestration pipeline for the describes SQL statements can be done in different ways. A simple and Google Cloud native approach is to use Dataform. The system helps to manage the dependencies and scheduling of processing tasks in an easy to use interface.

View Product

Our USP for the Small & Medium Companies

Simple setup that helps to get started

Companies tend to believe that licensing a customer data platform is going to fix the issues they have trying to understand customer profiles and customer journeys holistically. Unfortunately, even though some Customer Data Platform vendors might tell you this is the case, it is actually not.

We believe the smart approach is doing things step by step:

1. Fix your data foundation & Webanalytics Learn more
2. Implement Identity Graph yourself Learn more
3. Learn about Use-Cases that deliver value Learn more
4. Improve your data foundation Learn more
5. Evaluate licensing a CDP to scale
6. Pre-compute your data to save money Learn more
7. Onboard relevant data to your CDP Learn more
Learn more

Our USP for Enterprises

Pre-compute & reduce CDP license costs

Customer Data Platforms tend to be expensive as their license fees are usually based on the amount of data that is loaded into their SaaS platforms. Identity Graph helps you business to become more efficient by filtering the data that is actually relevant before loading everything into your Customer Data Platform.

We help you by:

1. Pre-computing your Identity Graph Learn more
2. Find relevant profiles for your Use-Cases
3. Identity relevant events for your Use-Cases Learn more
4. Load your Identity Graph to your CDP
5. Load relevant events to your CDP
Learn more

Business Collaboration

"Do it yourself"
Identity Graph Starter Package

€59€0/ lifetime
  • Data Preparation: List of Input Edges, User ID Dictionary, Integer Encoding of User Ids
  • ID Graph Modelling: Edges Main Table & Complex Deduplication
  • Results: Flat Results Schema & Nested Results Schema
Download for Free
Popular

"Do it yourself"
Advanced Orchestration
with Dataform

€99/ lifetime
  • Dataform: Automatic Graph Orchestration Environment Configuration Variables & Automatic Scheduling
  • Alerting: Notification Emails & Automatic Retry
  • Data Monitoring: Tech Monitoring for Data Quality Management & User Profile Search Interface
Read more
Coming

Standard Package
Data Foundation Consulting

custom
  • Exploration: Understanding the current data foundation & identifying issues
  • Roadmap: Developing an action plan to establish the data foundation for success
  • Implementation support: Regular alignment meetings and support calls
Request an offer

Purchase now to get lifetime access to the GIT repository and access to all future updates of our products

Frequently asked questions

If you have questions about products, orders or account info, you may find answer in our FAQ.

View FAQs

Give us a call

You can always give us a call: Monday to Friday from 9:00 am till 7:00 pm EST.

(+91) 1800 344 56560

Drop us a line

Drop us a line and we will get back to you as soon as possible. We help you.

contact@identity-graph.com
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